Cancellation Policy

1. Standard Reservations

• Free cancellation up to 48 hours prior to scheduled pickup.
• Cancellations within 48 hours: 50% of total booking.
• Cancellations within 24 hours or failure to cancel: 100% of total booking (no refund).

2. Special Events (Weddings, Proms, Concerts, etc.)

• Non-refundable deposit required at booking.
• Cancellation at least 14 days prior: allowed.
• Cancellation within 14 days: 100% charge.

3. No-Show Policy (Standard Reservations)

• Full fare charged if client fails to appear without notice.
• Driver will wait 15 minutes unless otherwise agreed.